SentinelOne Vigilance benefits directly from the Singularity platform beneath it - the same technology that achieves top MITRE ATT&CK results and powers the unique ransomware rollback capability. For organisations already running Singularity, adding Vigilance is a natural and well-priced extension of what they already have.
The structural limitation is equally clear. Vigilance is exclusively available for SentinelOne Singularity customers. There is no version of this service for organisations running CrowdStrike, Microsoft Defender, or other EDR platforms. Buyers without Singularity deployed are effectively buying an EDR platform and an MDR service together.
The verdict: SentinelOne Vigilance is right for existing Singularity customers who want 24/7 SOC coverage without changing their endpoint platform. Organisations evaluating both EDR and MDR simultaneously should compare the full Singularity plus Vigilance cost against CrowdStrike Falcon Complete.
Last reviewed: May 2026
G2
4.6150 reviews
Gartner
4.7130 reviews
Gartner MQ: Leader
MDR / Managed SOC assessment
PROTECTIONStrong
Detection fidelity
4 / 5
Benefits from SentinelOne Singularity's industry-leading EDR detection — 2,869 Gartner reviews averaging 4.7/5. Scored 4 rather than 5 because Vigilance MDR is an add-on service layered on the platform rather than a purpose-built MDR operation, and coverage quality for non-SentinelOne telemetry is reduced.
Human analyst-led investigation with automated containment options. Scored 4 because the autonomous response model means some containment actions trigger without analyst review, which some enterprise customers flag as a concern.
Vigilance MDR is exclusively available for SentinelOne Singularity platform customers. Does not accept third-party EDR telemetry. Lowest tool agnosticism score in the MDR category.
Sources: SentinelOne Vigilance service documentation
Service transparency
4 / 5
Good incident reporting and investigation summaries in Singularity console. Scored 4 because executive reporting customisation and named analyst access are less prominent than Arctic Wolf or Red Canary.
Sources: G2 reviews, SentinelOne documentation
ANALYTICSStrong
Threat visibility
4 / 5
Excellent endpoint visibility. Cloud workload telemetry strong for customers using Singularity Cloud Security. Identity and network coverage dependent on add-on modules.
Sources: SentinelOne platform documentation
TRUST & ECOSYSTEMStrong
Analyst recognition
4 / 5
SentinelOne is Gartner MQ Leader for EPP/EDR 4 consecutive years. Vigilance MDR specifically evaluated in MDR MQ. IDC MarketScape Major Player.