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EDR / XDRVMware Carbon Black Cloud
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4.1

VendorsEDR / XDRVMware Carbon Black Cloud

VMware Carbon Black Cloud logo

VMware Carbon Black Cloud

Broadcom (acquired VMware 2023)

Founded 2002·US·Private
4.1

Combined score

G2
4.0180
Gartner
4.2480

Security incident on recordBroadcom acquisition of VMware 2023 — significant product roadmap and pricing uncertainty reported by customers

Editorial verdict

VMware Carbon Black built a genuinely innovative streaming prevention approach to endpoint security and its continuous recording capability provides historical attack chain visibility that many traditional EDR platforms lack. Prior to the Broadcom acquisition, it was a credible enterprise alternative to CrowdStrike and SentinelOne.

The honest picture in 2025 is concerning. The Broadcom acquisition has generated consistent reports of increased pricing, reduced support quality, and slowed development investment. Gartner Peer Insights and G2 reviews from 2024 and 2025 reflect declining satisfaction. Buyers should factor this trajectory into any evaluation.

The verdict: Carbon Black is difficult to recommend for new deployments in 2025 given the post-acquisition trajectory. Organisations with existing Carbon Black investments should evaluate the migration cost to CrowdStrike, SentinelOne, or Microsoft Defender against the cost of staying on a platform with declining vendor investment.

Last reviewed: May 2026

G2

4.0180 reviews

Gartner

4.2480 reviews

PeerSpot

7.8130 reviews
Gartner MQ: Challenger

EDR / XDR assessment

PROTECTIONAdequate
Endpoint detection
3 / 5

Behavioural EDR streaming prevention is strong at novel threat detection. Scored 3 because Broadcom acquisition (2023) has created product roadmap uncertainty and customer satisfaction has declined post-acquisition.

Sources: Gartner Peer Insights, Broadcom acquisition reports

Extended XDR coverage
3 / 5

Scored 3 because XDR breadth is limited compared to CrowdStrike or Microsoft Defender. Cross-domain telemetry integration outside VMware ecosystem is less mature.

Sources: VMware Carbon Black documentation, G2 reviews

OPERATIONSAdequate
Automated response
3 / 5

Scored 3 because automated response capabilities are present but less sophisticated than leading EDR platforms, and Broadcom acquisition has slowed innovation.

Sources: G2 reviews, Gartner Peer Insights

Deployment & management
3 / 5

Scored 3 because Broadcom acquisition has introduced pricing and support complexity that reviewers flag as a concern for operational management.

Sources: G2 review sentiment, Gartner Peer Insights

ANALYTICSAdequate
Threat hunting UX
3 / 5

Live Response and process tree visualisation are strong. Scored 3 because overall threat hunting UX is at parity with category average but not leading.

Sources: VMware Carbon Black documentation

TRUST & ECOSYSTEMAdequate
Ecosystem integrations
3 / 5

Scored 3 because third-party integration ecosystem has slowed under Broadcom, and some integration partners have reduced investment in the platform.

Sources: G2 reviews, partner ecosystem reports

Strongest: Endpoint detection

Watch out for: Ecosystem integrations

Strengths & limitations

Strengths

Behavioural EDR streaming prevention — strong at novel threats
Enterprise EDR includes threat hunting tools
Application control adds additional hardening

Watch out for

Broadcom acquisition (2023) — significant product and pricing uncertainty
Customer satisfaction declining post-acquisition
Gartner rating lower than peers

Best for

Existing VMware customers — evaluate product roadmap carefully given Broadcom acquisition before long-term commitment.

Not suitable for: Buyers who haven't reviewed Broadcom acquisition impact on pricing and roadmap

Compliance coverage

SOC 2
HIPAA
NIST CSF
PCI-DSS
GDPR
ISO 27001
Essential Eight
AU Privacy Act
CMMC
NIS2
DORA
CIS Benchmarks

Switching intelligence

Switching from

Common migration paths based on review data

Also considering

Vendors typically shortlisted alongside

← Back to EDR / XDRCompare with other EDR / XDR vendors →

Quick facts

Pricing modelper endpoint/year; cloud-native SaaS
Pricing range$50-$80/endpoint/year est.
Free trialNo
Min seats100
Deployment time1-2 weeks
Complexity3 / 5
Pricing transparency2 / 5
AU presenceNo
IRAP assessedNo
Open sourceProprietary

Deployment

ModelsSaaS
OS supportWindows, macOS, Linux
CloudAWS, Azure, GCP
SupportPhone, Email, Dedicated CSM
Data residencyUS, EU

Company

Broadcom (acquired VMware 2023)

Founded 2002 · 500-1,000 (Broadcom) employees · Private

HQ: US

Part of Broadcom $14B+ VMware segment

Certifications

FedRAMP Moderate, SOC 2 Type II, ISO 27001

Integrations

VMware vSphereSplunkServiceNowOktaPalo Alto