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CASB / Cloud App SecurityZscaler Internet Access (ZIA) CASB
StrongStrongStrongStrong
4.5

VendorsCASB / Cloud App SecurityZscaler Internet Access (ZIA) CASB

Zscaler Internet Access (ZIA) CASB logo

Zscaler Internet Access (ZIA) CASB

Zscaler

Founded 2007·US·Public
4.5

Combined score

G2
4.4200
Gartner
4.71,135

Security incident on recordMay 2024 — unsuccessful data-extortion claim by IntelBroker; no customer data confirmed taken

Editorial verdict

Zscaler Internet Access delivers CASB as an inline capability within the Zero Trust Exchange, which means every byte of SaaS traffic is inspected at one of 150 plus global PoPs before reaching its destination. The Leader position in Gartner's SSE Magic Quadrant with the highest Ability to Execute reflects a platform that has proven this architecture at enterprise scale across thousands of large organisations globally. The IRAP assessment and AU data residency options make it one of the few SSE platforms formally suited for Australian government environments.

The limitation is that Zscaler CASB is a module within the ZIA platform, not a standalone product. Buyers must adopt the broader Zscaler architecture to access it.

The verdict: Zscaler ZIA CASB is right for large enterprises replacing VPN and proxy infrastructure with cloud-delivered SSE wanting CASB included natively. Organisations wanting standalone CASB without full SSE adoption should evaluate Microsoft Defender for Cloud Apps.

Last reviewed: May 2026

G2

4.4200 reviews

Gartner

4.71,135 reviews
Gartner MQ: Leader (SSE MQ 2025 — highest Ability to Execute)

CASB / Cloud App Security assessment

PROTECTIONStrong
Shadow IT visibility
5 / 5
Data protection
4 / 5
OPERATIONSStrong
API & app coverage
5 / 5
Policy enforcement
4 / 5
ANALYTICSStrong
Cloud analytics
4 / 5
TRUST & ECOSYSTEMStrong
Compliance reporting
4 / 5

Strongest: Shadow IT visibility

Watch out for: Compliance reporting

Strengths & limitations

Strengths

Leader in SSE MQ with highest Ability to Execute — proven at global scale
150+ global PoPs including AU — consistently low latency for distributed teams
Eliminates VPN and provides inline CASB with no proxy configuration

Watch out for

Latency complaints more frequent than Netskope in some regions
Client agent reconnect issues on network changes
One of the priciest SSE platforms

Best for

Large enterprises replacing VPN with cloud-delivered CASB, SWG, and ZTNA in one Zero Trust Exchange.

Not suitable for: SMBs — minimum 250 users and enterprise pricing not justified at small scale.

Compliance coverage

Essential Eight
AU Privacy Act
SOC 2
HIPAA
NIST CSF
PCI-DSS
CMMC
GDPR
NIS2
DORA
ISO 27001
CIS Benchmarks

Switching intelligence

Switching from

Common migration paths based on review data

  • VPN + point CASB
  • Blue Coat proxy

Also considering

Vendors typically shortlisted alongside

Also in our database

Zscaler also appears in:

← Back to CASB / Cloud App SecurityCompare with other CASB / Cloud App Security vendors →

Quick facts

Pricing modelper user/month; tiered
Pricing range$7-24/user/month
Free trialNo
Min seats250
Deployment time1-2 weeks
Complexity3 / 5
Pricing transparency2 / 5
AU presenceYes
IRAP assessedYes
Open sourceProprietary

Deployment

ModelsSaaS
OS supportWindows, macOS, Linux, iOS, Android
CloudAWS, Azure, GCP
Support24/7 Phone, Email, Dedicated CSM
Data residencyUS, EU, AU, Global

Company

Zscaler

Founded 2007 · 7,000-8,000 employees · Public

HQ: US

$2.2B revenue FY2024

Certifications

FedRAMP High, SOC 2 Type II, ISO 27001, PCI-DSS, IRAP PROTECTED

Integrations

Microsoft 365Google WorkspaceSalesforceBoxOktaCrowdStrikeSplunkServiceNow