Vendors › Backup & Disaster Recovery › Carbonite Backup
Carbonite Backup
OpenText
Combined score
▪ Editorial verdict
Carbonite has the largest review volume in this comparison, 234 G2 reviews, built over two decades as one of the most recognisable names in accessible backup for small businesses and solo IT administrators who need something that genuinely works without a complex setup process. The simplicity of deployment reflects the product's consumer and small business heritage, and the straightforward pricing removes the budgeting complexity that can make backup procurement intimidating for organisations without dedicated IT staff. For the smallest organisations, this accessibility is the entire value proposition and it delivers on it reliably.
The honest assessment is that Carbonite was never built for enterprise-scale requirements, and workload coverage, recovery verification sophistication, and ransomware resilience architecture all reflect an SMB-first design rather than the depth that Veeam, Commvault, or Rubrik offer for complex environments. The 2023 OpenText acquisition of the broader Micro Focus portfolio, now encompassing Carbonite, introduces the standard integration and roadmap questions that follow large enterprise software consolidations, worth monitoring for buyers making a multi-year commitment.
The verdict: Carbonite is right for small businesses and solo IT administrators wanting the simplest possible backup with straightforward pricing. Mid-market and enterprise organisations should evaluate Datto BCDR or Veeam instead.
Last reviewed: September 2026
G2
Gartner
PeerSpot
Backup & Disaster Recovery assessment
Strongest: Orchestration & automation
Watch out for: RPO / RTO observability
Strengths & limitations
Strengths
Watch out for
Best for
Small businesses and solo IT administrators wanting the simplest possible backup setup with straightforward, predictable pricing.
Not suitable for: Mid-market or enterprise organisations needing broad workload coverage, sophisticated recovery verification, or advanced ransomware resilience architecture.
Compliance coverage
Switching intelligence