Comparisec
Backup & Disaster RecoveryCarbonite Backup
AdequateStrongLimitedAdequate
4.2

VendorsBackup & Disaster RecoveryCarbonite Backup

Carbonite Backup logo

Carbonite Backup

OpenText

Founded 2005·US·Public
4.2

Combined score

G2
4.2234
Gartner
4.2156

Editorial verdict

Carbonite has the largest review volume in this comparison, 234 G2 reviews, built over two decades as one of the most recognisable names in accessible backup for small businesses and solo IT administrators who need something that genuinely works without a complex setup process. The simplicity of deployment reflects the product's consumer and small business heritage, and the straightforward pricing removes the budgeting complexity that can make backup procurement intimidating for organisations without dedicated IT staff. For the smallest organisations, this accessibility is the entire value proposition and it delivers on it reliably.

The honest assessment is that Carbonite was never built for enterprise-scale requirements, and workload coverage, recovery verification sophistication, and ransomware resilience architecture all reflect an SMB-first design rather than the depth that Veeam, Commvault, or Rubrik offer for complex environments. The 2023 OpenText acquisition of the broader Micro Focus portfolio, now encompassing Carbonite, introduces the standard integration and roadmap questions that follow large enterprise software consolidations, worth monitoring for buyers making a multi-year commitment.

The verdict: Carbonite is right for small businesses and solo IT administrators wanting the simplest possible backup with straightforward pricing. Mid-market and enterprise organisations should evaluate Datto BCDR or Veeam instead.

Last reviewed: September 2026

G2

4.2234 reviews

Gartner

4.2156 reviews

PeerSpot

7.780 reviews
Gartner MQ: Not in MQ

Backup & Disaster Recovery assessment

PROTECTIONAdequate
Workload coverage
3 / 5
Ransomware resilience
3 / 5
OPERATIONSStrong
Orchestration & automation
5 / 5
ANALYTICSLimited
RPO / RTO observability
2 / 5
TRUST & ECOSYSTEMAdequate
Restore verification
3 / 5

Strongest: Orchestration & automation

Watch out for: RPO / RTO observability

Strengths & limitations

Strengths

Genuinely the simplest backup setup and deployment experience in this comparison, reflecting Carbonite's origins as a consumer and small business focused backup service before expanding into business tiers
The largest review volume in this comparison at 234 G2 reviews, reflecting broad market presence particularly among small businesses and solo IT administrators
Straightforward, easy to understand pricing that removes budgeting complexity for small organisations without dedicated IT procurement resources

Watch out for

Enterprise workload coverage and advanced recovery verification is narrower and less sophisticated than dedicated enterprise backup platforms like Veeam or Commvault
OpenText's 2023 acquisition of the broader Micro Focus portfolio, of which Carbonite is now part, introduces the standard integration and roadmap questions that follow large enterprise software consolidations
No Gartner Magic Quadrant presence, and the product is positioned firmly for SMB rather than enterprise scale

Best for

Small businesses and solo IT administrators wanting the simplest possible backup setup with straightforward, predictable pricing.

Not suitable for: Mid-market or enterprise organisations needing broad workload coverage, sophisticated recovery verification, or advanced ransomware resilience architecture.

Compliance coverage

SOC 2
Essential Eight
AU Privacy Act
HIPAA
NIST CSF
PCI-DSS
CMMC
GDPR
NIS2
DORA
ISO 27001
CIS Benchmarks

Switching intelligence

Switching from

Common migration paths based on review data

Also considering

Vendors typically shortlisted alongside

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Quick facts

Pricing modelPer device or per server, annual
Pricing rangeFrom approximately $24/month for SMB tiers
Free trialYes - 15 days
Min seatsNo minimum
Deployment time< 1 hour
Complexity1 / 5
Pricing transparency5 / 5
AU presenceYes
IRAP assessedNo
Open sourceProprietary

Deployment

ModelsSaaS
OS supportWindows, macOS
Cloud
SupportEmail, Chat
Data residencyUS, EU, AU

Company

OpenText

Founded 2005 · 1000+ employees · Public

HQ: US

$5.8B total OpenText revenue FY2024

Certifications

SOC 2 Type II

Integrations

Microsoft 365Basic Active Directory