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4.5

Vendors › MFA / Passwordless Authentication › Ping Identity MFA

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Ping Identity MFA

Ping Identity (Thoma Bravo)

Founded 2002·US·PE-backed
4.5

Combined score

G2
4.3100
Gartner
4.5500
⚠

Security incident on record — Thoma Bravo took Ping private $2.8B and ForgeRock $2.3B 2022-2023; merged into one company

▪ Editorial verdict

Ping Identity MFA delivers enterprise-grade adaptive authentication with the strongest CIAM MFA coverage in the category, backed by the ForgeRock merger that added the deepest customer identity MFA capabilities available. For organisations that need to manage both workforce and customer identity MFA from one platform, Ping is uniquely positioned.

The workforce MFA user experience complexity is higher than Cisco Duo or Microsoft Entra for end users. Time to value is also longer due to the professional services requirement. Ping competes on capability breadth rather than deployment simplicity.

The verdict: Ping Identity MFA is right for large enterprises that need to unify workforce and customer identity MFA in one platform. Organisations with primarily workforce MFA requirements should evaluate Cisco Duo or Microsoft Entra MFA for faster time to value.

Last reviewed: May 2026

G2

4.3100 reviews

Gartner

4.5500 reviews

PeerSpot

8.2100 reviews
Gartner MQ: Leader (Access Management MQ 2024 — most complete vision)

MFA / Passwordless Authentication assessment

PROTECTIONStrong
Phishing-resistant factors
4 / 5

PingID supports FIDO2, passkeys, and biometric authentication. Scored 4 for strong phishing-resistant factor support.

Sources: Ping Identity documentation

Factor breadth & fallback
4 / 5

Push, biometric, FIDO2, TOTP, SMS, QR code. Scored 4 for good factor variety.

Sources: Ping Identity documentation

OPERATIONSStrong
Adaptive & risk-based policies
4 / 5

PingOne Risk provides ML-based risk scoring for adaptive authentication. Scored 4 for strong adaptive capabilities.

Sources: Ping Identity PingOne Risk documentation

Device posture integration
4 / 5

MDM and EDR signal integration for device health enforcement. Scored 4 for good posture integration.

Sources: Ping Identity documentation

ANALYTICSStrong
Authentication telemetry
4 / 5

Authentication events and risk decisions logged. Scored 4 because audit logging depth is good.

Sources: Ping Identity documentation

TRUST & ECOSYSTEMStrong
Admin & privileged protections
4 / 5

Strong admin MFA enforcement with API-level access controls. Scored 4 for comprehensive privileged access protection.

Sources: Ping Identity documentation

Strongest: Phishing-resistant factors

Watch out for: Admin & privileged protections

Strengths & limitations

Strengths

●Most complete vision in Gartner Access Management MQ — strongest federated identity
●PingOne Risk — AI-driven risk-based authentication without friction for low-risk logins
●Best for API-first and hybrid/on-prem identity with ForgeRock CIAM combined

Watch out for

●Licensing complexity — multiple SKUs from Ping + ForgeRock merger
●Implementation requires technical resources — not self-service deployable
●Post-merger product integration of Ping + ForgeRock still ongoing

Best for

Large enterprises with complex hybrid identity requirements and customer identity (CIAM) needs — especially API-first environments.

Not suitable for: SMBs and orgs wanting quick deployment — requires significant implementation resources

Compliance coverage

●SOC 2
●HIPAA
●NIST CSF
●PCI-DSS
●GDPR
●NIS2
●DORA
●ISO 27001
○Essential Eight
○AU Privacy Act
○CMMC
○CIS Benchmarks

Switching intelligence

Switching from

Common migration paths based on review data

Also considering

Vendors typically shortlisted alongside

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Quick facts

Pricing modelper user/month subscription
Pricing range$3/user/month (PingOne MFA); enterprise custom
Free trialYes — 30 days
Min seats500
Deployment time2-8 weeks
Complexity4 / 5
Pricing transparency3 / 5
AU presenceYes
IRAP assessedNo
Open sourceProprietary

Deployment

ModelsSaaS, On-premises, Hybrid
OS supportWindows, macOS, Linux, iOS, Android
CloudAWS, Azure, GCP
SupportPhone, Email, Dedicated CSM, Professional Services
Data residencyUS, EU

Company

Ping Identity (Thoma Bravo)

Founded 2002 · 1,500-2,000 employees · PE-backed

HQ: US

$400M+ ARR est.

Certifications

FedRAMP High, SOC 2 Type II, ISO 27001, PCI-DSS

Integrations

Active DirectoryLDAPAzure ADSAPOracleSalesforceAWSServiceNowWorkdayGoogle Workspace